Cancel/Change Order

At Kekadria , we prioritize flexibility to ensure a smooth shopping experience for our valued customers. We provide a generous 4-hour window post-order placement for cancellations or changes. Here are the steps:

Cancellation or Modification Within 4 Hours: Customers can freely cancel or modify their orders within the first 4 hours. They can do so on our website’s “Contact Us” section, create a support ticket, or contact our customer support at [email protected] for immediate assistance.

Beyond 4-hour Window: After the 4-hour timeframe, it may not be possible to cancel or modify orders. We appreciate your understanding on this matter to avoid false expectations or unnecessary complications.

Address Accuracy: Customers are urged to ensure accurate shipping addresses during order placement. Any issues due to incorrect addresses are not our responsibility, emphasizing the importance of attention to detail.

Customer Support: Our customer support team is available for any order-related queries, issues, or concerns. Customers can reach out to the support team at [email protected] . Ensuring satisfactory and prompt resolutions for our customers remains our top priority, and we appreciate our employees’ cooperation in maintaining this standard.

Thank you for being a part of Kekadria  . We eagerly anticipate the opportunity to serve you in the best possible way.