Return Policy
Kekadria prioritizes customer satisfaction and offers a comprehensive return policy. You can return most items within 30 days of receipt.
How to Return:
- Contact customer service at kekadria.com to obtain a Return Merchandise Authorization (RMA) number.
- Pack the item securely in its original packaging and include the provided return form.
- Send your return to: [email protected]. Return shipping is free.
Exceptions:
- For defective or damaged products, contact customer service for a refund or exchange.
Processing Time:
- Returns and exchanges will be processed within 30 days of receiving the item.
- You will receive an email notification when the process is complete.
Additional Guidelines:
- Return items must be unused, in original condition, with tags attached.
- For damaged items, provide photos and your order number.
- Contact customer service for any issues or questions.
You’re welcome for choosing Kekadria ! Your satisfaction is incredibly important to us. We truly appreciate your cooperation and understanding as you navigate the return process.